Privacy Policy

Tihani places great importance on the protection of your personal data and respect for your privacy. This privacy policy explains what data we collect, how we use it, and what your rights are.

1. Data Controller

Personal data collected on this website is processed by:
Name: Célia CROUZET
Status: Entreprise individuelle
SIRET: 939 368 890 00017
Address: 92 rue de l’Orée, 40600 BISCARROSSE, FRANCE
Email: celia.crouzet@hotmail.fr

2. Data Collected

We only collect the data necessary to manage your order or request. This may include:

  • Full name

  • Postal address

  • Email address

  • Phone number

  • Payment information (via a secure platform)

  • Order history

  • IP address, browsing data (via cookies)

3. Purpose of Data Collection

Personal data is collected for the following purposes:

  • Processing and shipping of orders

  • Customer service management

  • Sending confirmation emails or information related to your order

  • Improving the user experience

  • Occasional sending of newsletters (if you have consented)

4. Legal Basis for Processing

The processing of your data is based on:

  • The performance of a contract (your order)

  • Your consent (newsletter subscription, acceptance of cookies)

  • Tihani’s legitimate interest (improving the site, fraud prevention)

5. Data Retention Period

Data is retained:

  • For as long as necessary to process and follow up on your order

  • Up to 3 years after your last contact for marketing data

  • 10 years for invoices (legal obligation)

6. Data Sharing

We never sell your data.

Certain data may be shared with trusted service providers strictly for the purpose of:

  • Secure payment processing (Stripe)

  • Order fulfillment and shipping

  • Website hosting and e-commerce services (Squarespace)

These service providers are contractually bound to ensure the confidentiality and security of your personal data and to process it in compliance with applicable data protection regulations.

7. Your Rights

In accordance with the GDPR, you have the following rights:

  • Right of access to your data

  • Right to rectification

  • Right to erasure (right to be forgotten)

  • Right to restriction of processing

  • Right to object

  • Right to data portability

To exercise your rights, write to us at tihaniswim@gmail.com. We are committed to responding within a maximum of 30 days.

8. Cookies

Cookies may be used to improve your browsing experience, measure website traffic, or deliver personalized content.
You can manage your preferences at any time via our cookie banner at the bottom of the page.

9. Changes to This Policy

This policy may be updated at any time. The date of the latest update is shown below. We encourage you to review it regularly.

Last updated: February 2026